Got Questions
Everything You
Need to Know
Answers to the most common questions about AI visibility, GEO, AEO, and the CiteForge platform.
Getting Started
What is GEO and how is it different from SEO?
GEO (Generative Engine Optimisation) is the practice of optimising your brand’s content and authority so that AI systems — like ChatGPT, Claude, and Gemini — cite and reference your brand in their responses. AEO (Answer Engine Optimisation) focuses specifically on positioning your brand as the definitive answer to key questions across AI and voice search surfaces. Unlike SEO, which targets keyword rankings in traditional search results, GEO and AEO target citation frequency and authority across AI-generated answers.
How do I know if my brand has an AI visibility problem?
The simplest test: ask ChatGPT or Claude who the leading brands are in your category. If you’re not mentioned — or if competitors are cited instead — you have a visibility gap. Our free audit quantifies exactly how large that gap is and shows you where the opportunities are.
How long does it take to see results?
Most clients see measurable citation improvements within 60–90 days of CiteForge OS™ implementation. The speed depends on your existing authority baseline and content volume. We provide monthly Index reports so you can track progress throughout.
The Platform
Which AI platforms does CiteForge track?
We track citation frequency across ChatGPT, Claude, Google Gemini, Perplexity AI, Microsoft Copilot, DeepSeek, and AI-powered Google Search (SGE). We add new surfaces as they gain significant market share.
What is the AI Visibility Index score?
The AI Visibility Index is a proprietary 0–100 score that measures how frequently and favourably AI systems cite your brand across relevant query categories. It is broken into sub-scores for citation frequency, sentiment, authority signals, and competitive position.
Is CiteForge OS™ a software platform or a service?
CiteForge OS™ is a methodology implemented as a managed service. You work with a dedicated CiteForge strategist who deploys the OS across your content and digital presence. A self-serve software version is on our roadmap for 2027.
Pricing & Commitment
Is there a minimum contract length?
The AI Visibility Audit is a one-time purchase with no ongoing commitment. Growth and Enterprise plans have a 3-month minimum to allow enough time for implementation and to deliver measurable results. After those 3 months, plans roll monthly with no long-term obligation — you stay because it works, not because you are tied in.
Do you offer a free trial?
We offer a free AI Visibility snapshot — a one-page summary of your current citation standing across 3 AI platforms. This gives you a clear picture of where you stand before committing to anything. Request yours via the Get Started button.
Technical
Do I need to change my existing website or CMS?
In most cases, no. We work with your website exactly as it is. Where changes are needed — such as adding certain content or making small behind-the-scenes adjustments — we handle all of that for you. You do not need to be technical or involve a developer.
Will this affect my existing SEO performance?
No — and in most cases it improves it. Everything we do builds on top of your existing SEO rather than replacing it. Many clients see improvements in both AI citation rates and traditional search rankings at the same time.